Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to knowbeauty.com, and KNOW Beauty, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to KNOW Beauty, Inc. include knowbeauty.com and KNOW Beauty. The KNOW Beauty website is a ecommerce site. By using the KNOW Beauty website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered, KNOW Beauty may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number

If you purchase KNOW Beauty's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. KNOW Beauty may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

 

Use of your Personal Information

KNOW Beauty collects and uses your personal information to operate and deliver the services you have requested.

KNOW Beauty may also use your personally identifiable information to inform you of other products or services available from KNOW Beauty and its affiliates.

 

Sharing Information with Third Parties

KNOW Beauty does not sell, rent or lease its customer lists to third parties.

KNOW Beauty may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. KNOW Beauty may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to KNOW Beauty, and they are required to maintain the confidentiality of your information.

KNOW Beauty may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on KNOW Beauty or the site; (b) protect and defend the rights or property of KNOW Beauty; and/or (c) act under exigent circumstances to protect the personal safety of users of KNOW Beauty, or the public.

 

Tracking User Behavior

KNOW Beauty may keep track of the websites and pages our users visit within KNOW Beauty, in order to determine what KNOW Beauty services are the most popular. This data is used to deliver customized content and advertising within KNOW Beauty to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by KNOW Beauty. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the KNOW Beauty website.

 

Use of Cookies

The KNOW Beauty website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize KNOW Beauty pages, or register with KNOW Beauty site or services, a cookie helps KNOW Beauty to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same KNOW Beauty website, the information you previously provided can be retrieved, so you can easily use the KNOW Beauty features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the KNOW Beauty services or websites you visit.

 

California Privacy Rights                                         

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit: https://oag.ca.gov/privacy/ccpa.

 

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of this site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@knowbeauty.com

   

The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

https://rakutenadvertising.com/legal-notices/services-privacy-policy/

https://rakutenadvertising.com/legal-notices/subject-requests/          

 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if t is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Data Security 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL or other encryption technology, or will use our third party payment processors, who will use appropriate security procedures.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

 

Children Under Thirteen

KNOW Beauty does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

From time to time, KNOW Beauty may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from KNOW Beauty, you may opt out of such communications by clicking on the UNSUBSCRIBE button at the bottom of emails.

 

Changes to this Statement

KNOW Beauty reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

KNOW Beauty welcomes your questions or comments regarding this Statement of Privacy. If you believe that KNOW Beauty has not adhered to this Statement, please contact KNOW Beauty at:

KNOW Beauty

746 N McCadden Pl.

Hollywood, CA 90038

Email Address:

hello@knowbeauty.com

 

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Effective as of June 22, 2021